{"id":7631,"date":"2019-11-06T15:26:57","date_gmt":"2019-11-06T14:26:57","guid":{"rendered":"https:\/\/stk2019.acceseo.com.es\/vacances-i-atencio-de-trucades\/"},"modified":"2022-03-02T12:46:44","modified_gmt":"2022-03-02T11:46:44","slug":"vacances-i-atencio-de-trucades","status":"publish","type":"post","link":"https:\/\/www.atenciondellamadas.net\/ca\/vacances-i-atencio-de-trucades\/","title":{"rendered":"Vacances i atenci\u00f3 de trucades."},"content":{"rendered":"<p>L&#8217;estiu ja est\u00e0 ac\u00ed i com cada any tornem a vore grans difer\u00e8ncies quant a horaris i rutines laborals. Gran part de les empreses est\u00e0 de vacances (o amb horaris d&#8217;estiu) mentre que d&#8217;altres experimenten un augment del treball molt important. Els sectors &#8220;afortunats&#8221; solen ser empreses d&#8217;assegurances, alarmes, reserves de viatges i qualsevol negoci relacionat amb les vacances i els viatges dels altres. Amb aquest tipus de clients cal tenir una professionalitat especial ja que quan les persones requereixen una atenci\u00f3 urgent lluny de casa poden tornar-se molt susceptibles amb els malentesos.<br \/>\nAc\u00ed us deixem una campanya que va saber captar a la perfecci\u00f3 el tema que avu\u00ed abordem:<br \/>\n<iframe title=\"Liberty Seguros 2010 &quot;Contestador-Alien&quot; - The School &quot;I Don&#039;t Believe In Love&quot;\" width=\"800\" height=\"600\" src=\"https:\/\/www.youtube.com\/embed\/KDh43eDQZP8?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen><\/iframe><br \/>\nDes de STK recomanem que, malgrat que en aquestes dates \u00e9s dif\u00edcil quadrar horaris, no baixe la qualitat de l&#8217;atenci\u00f3 telef\u00f2nica. Igualment no est\u00e0 b\u00e9 abusar de la tecnologia per gestionar temes delicats i en el cas que no puguem cobrir el servei cal recordar que <a href=\"\/ca\/servei-extern-d-atencio-al-client\/\">externalitzar l&#8217;atenci\u00f3 telef\u00f2nica<\/a> durant l&#8217;estiu \u00e9s una soluci\u00f3 m\u00e9s que pr\u00e0ctica.<!--:--><\/p>\n<div style='text-align:center' class='yasr-auto-insert-visitor'><!--Yasr Visitor Votes Shortcode--><div id='yasr_visitor_votes_62f9c6e456890' class='yasr-visitor-votes'><div class=\"yasr-custom-text-vv-before yasr-custom-text-vv-before-7631\">\u00a1Haz clic para puntuar esta entrada!<\/div><div id='yasr-vv-second-row-container-62f9c6e456890'\r\n                                        class='yasr-vv-second-row-container'><div id='yasr-visitor-votes-rater-62f9c6e456890'\r\n                                      class='yasr-rater-stars-vv'\r\n                                      data-rater-postid='7631'\r\n                                      data-rating='0'\r\n                                      data-rater-starsize='24'\r\n                                      data-rater-readonly='false'\r\n                                      data-rater-nonce='b658e37827'\r\n                                      data-issingular='false'\r\n                                    ><\/div><div class=\"yasr-vv-stats-text-container\" id=\"yasr-vv-stats-text-container-62f9c6e456890\"><svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\"\r\n                                   class=\"yasr-dashicons-visitor-stats\"\r\n                                   data-postid=\"7631\"\r\n                                   id=\"yasr-stats-dashicon-62f9c6e456890\">\r\n                                   <path d=\"M18 18v-16h-4v16h4zM12 18v-11h-4v11h4zM6 18v-8h-4v8h4z\"><\/path>\r\n                               <\/svg><span id=\"yasr-vv-text-container-62f9c6e456890\" class=\"yasr-vv-text-container\">(Votos: <span id=\"yasr-vv-votes-number-container-62f9c6e456890\">0<\/span>  Promedio: <span id=\"yasr-vv-average-container-62f9c6e456890\">0<\/span>)<\/span><\/div><div id='yasr-vv-loader-62f9c6e456890' class='yasr-vv-container-loader'><\/div><\/div><div id='yasr-vv-bottom-container-62f9c6e456890'\r\n                              class='yasr-vv-bottom-container'\r\n                              style='display:none'><\/div><\/div><!--End Yasr Visitor Votes Shortcode--><\/div>","protected":false},"excerpt":{"rendered":"<p>L&#8217;estiu ja est\u00e0 ac\u00ed i com cada any tornem a vore grans difer\u00e8ncies quant a horaris i rutines laborals. Gran part de les empreses est\u00e0 de vacances (o amb horaris d&#8217;estiu) mentre que d&#8217;altres experimenten un augment del treball molt important. Els sectors &#8220;afortunats&#8221; solen ser empreses d&#8217;assegurances, alarmes, reserves de viatges i qualsevol negoci [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":7629,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"yasr_overall_rating":0,"yasr_post_is_review":"","yasr_auto_insert_disabled":"","yasr_review_type":"","footnotes":""},"categories":[212,208],"tags":[236,211,234,235],"class_list":["post-7631","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-atencion-al-cliente-ca","category-productividad","tag-emergencia-ca","tag-productividad-ca","tag-vacaciones-ca","tag-verano-ca"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Vacances i atenci\u00f3 de trucades.<\/title>\n<meta name=\"description\" content=\"Des STK recomanem que, malgrat que en aquestes dates \u00e9s 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