{"id":7616,"date":"2019-11-06T13:41:40","date_gmt":"2019-11-06T12:41:40","guid":{"rendered":"https:\/\/stk2019.acceseo.com.es\/politica-de-cookies\/"},"modified":"2019-11-08T09:07:43","modified_gmt":"2019-11-08T08:07:43","slug":"politica-de-cookies","status":"publish","type":"page","link":"https:\/\/www.atenciondellamadas.net\/ca\/politica-de-cookies\/","title":{"rendered":"Pol\u00edtica de Cookies"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"7616\" class=\"elementor elementor-7616 elementor-702\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-88d5454 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"88d5454\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-37a4336\" data-id=\"37a4336\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-82dd8c7 elementor-widget elementor-widget-heading\" data-id=\"82dd8c7\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Pol\u00edtica de Cookies<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f738828 elementor-widget elementor-widget-text-editor\" data-id=\"f738828\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h5><strong> Qu\u00e8 \u00e9s una Cookie? <\/strong><\/h5>\n<p>Una ?Cookie? \u00e9s un petit arxiu de text que un lloc web emmagatzema en el navegador de l&#8217;usuari, facilitant la navegaci\u00f3 per una p\u00e0gina web i s\u00f3n essencials per al funcionament d&#8217;internet.<\/p>\n<p>Les cookies s&#8217;utilitzen, per exemple, per validar els registres a la web (recordar usuari i contrasenya); recordar opcions com a grand\u00e0ria, idioma, navegador utilitzat; analitzar els h\u00e0bits i comportaments de l&#8217;usuari per millorar els serveis oferts, o per adequar els continguts d&#8217;una p\u00e0gina web a les prefer\u00e8ncies del visitant.<\/p>\n<p>Les cookies poden ser de ?sessi\u00f3?, per la qual cosa s&#8217;esborraran una vegada l&#8217;usuari abandoni la p\u00e0gina web que les va generar o ?persistents?, que romanen en el seu ordinador fins a una data determinada.<\/p>\n<p>Aix\u00ed mateix les Cookies poden ser ?pr\u00f2pies?, gestionades pel domini al que l&#8217;usuari accedeix i del que sol\u00b7licita un determinat servei (en aquest cas els dominis titularitat de <strong>STK SERVEIS VIRTUALS <\/strong>com a propiet\u00e0ria del domini <strong>\u00a0<\/strong><strong><a href=\"http:\/\/www.atenciondellamadas.net\">www.atenciondellamadas.net<\/a><\/strong> o ?cookies de tercers?, enviades a l&#8217;equip d&#8217;usuari des d&#8217;un domini diferent al que s&#8217;accedeix.<\/p>\n<h5><strong>Tipus de Cookies Utilitzades a la Web de STK SERVEIS VIRTUALS <\/strong><\/h5>\n<p>Nostra web pot utilitzar en funci\u00f3 de les actualitzacions practicades fins a quatre tipus de cookies:<\/p>\n<ul>\n<li><strong>Cookies pr\u00f2pies:<\/strong> s\u00f3n cookies estrictament necess\u00e0ries. Permeten la interactuaci\u00f3n de l&#8217;usuari pel lloc web utilitzant totes les seves funcions.<\/li>\n<li><strong>Cookies anal\u00edtiques:<\/strong> s\u00f3n cookies utilitzades per a l&#8217;an\u00e0lisi, investigaci\u00f3 o estad\u00edstiques amb la finalitat de saber seccions m\u00e9s visitades, punts de connexi\u00f3, etc i aix\u00ed poder millorar el portal web.<\/li>\n<li><strong>Cookies de complements:<\/strong> s\u00f3n cookies utilitzades per complements externs instal\u00b7lats a la web per al seu bon funcionament, com per exemple reproduir els videos explicatius.<\/li>\n<li><strong>Cookies de xarxes socials:<\/strong> s\u00f3n cookies utilitzades per identificar-te com a usuari a la xarxa social i poder interactuar a trav\u00e9s del teu perfil.<\/li>\n<\/ul>\n<p>\u00c9s important destacar que aquestes tecnologies no s\u00f3n intrusivas, ja que tota la informaci\u00f3 obtinguda a trav\u00e9s de les cookies \u00e9s totalment an\u00f2nima, i en cap cas \u00a0pot ser associada a un usuari concret i identificat. Aquesta informaci\u00f3 permet a\u00a0<strong>STK SERVEIS VIRTUALS <\/strong>adaptar i millorar els seus Serveis als \u00a0interessos dels \u00a0\u00a0\u00a0\u00a0usuaris. No obstant aix\u00f2, l&#8217;usuari t\u00e9 l&#8217;opci\u00f3 d&#8217;impedir la generaci\u00f3 de cookies, \u00a0\u00a0\u00a0mitjan\u00e7ant la selecci\u00f3 de la corresponent opci\u00f3 al seu programa navegador.\u00a0\u00a0<strong>STK SERVEIS VIRTUALS <\/strong>informa que en el cas que deshabiliti l&#8217;\u00fas de cookies la navegaci\u00f3 pot ser m\u00e9s lenta de l&#8217;habitual.<\/p>\n<p>Concretament, tots els navegadors permeten fer canvis que permeten desactivar la configuraci\u00f3 de les cookies. Aquests ajustos es troben situats en les ?opcions? o ?prefer\u00e8ncies? del men\u00fa del seu navegador.<\/p>\n<p>A continuaci\u00f3 li vam mostrar mitjan\u00e7ant enlla\u00e7os la forma de deshabilitar les cookies seguint les instruccions dels navegadors m\u00e9s utilitzats:<\/p>\n<ul>\n<li><strong>Firefox:<\/strong>\u00a0<a href=\"http:\/\/support.mozilla.org\/es\/kb\/habilitar-y-deshabilitar-cookies-que-los-sitios-web\"> http:\/\/support.mozilla.org\/es\/kb\/habilitar-y-deshabilitar-cookies-que-los-sitios-web<\/a><\/li>\n<li><strong>Chrome<\/strong><strong>:\u00a0 <\/strong><a href=\"http:\/\/support.google.com\/chrome\/bin\/answer.py?hl=es&amp;answer=95647\">http:\/\/support.google.com\/chrome\/bin\/answer.py?hl=es&amp;answer=95647<\/a><\/li>\n<li><strong>Explorer<\/strong><strong>:\u00a0<\/strong><a href=\"http:\/\/windows.microsoft.com\/es-es\/windows7\/how-to-manage-cookies-in-internet-explorer-9\">http:\/\/windows.microsoft.com\/es-es\/windows7\/how-to-manage-cookies-in-internet-explorer-9<\/a><\/li>\n<\/ul>\n<p><strong>Puc Rebutjar o Excloure la Recepci\u00f3 de Cookies? <\/strong><\/p>\n<p>Si v\u00e8. desitja rebutjar o excloure la recepci\u00f3 de cookies pot fer el seg\u00fcent:<\/p>\n<ul>\n<li>Esborri les cookies del seu navegador. La majoria dels navegadors li permeten evitar l&#8217;emmagatzematge en el seu equip de totes les cookies o d&#8217;algunes en endavant. Per a m\u00e9s informaci\u00f3 sobre com esborrar o deshabilitar les cookies des del seu navegador, utilitzi el men\u00fa de ?ajuda? del navegador.<\/li>\n<li>Si nom\u00e9s vol rebutjar totes o algunes de les cookies de tercers, haur\u00e0 de visitar directament la web del tercer pertinent per gestionar les cookies que aquest emmagatzema en el seu equip. Consulti nostra secci\u00f3 ?Cookies de tercers? Tingui en compte que el fet de deshabilitar les cookies pot afectar a les prestacions d&#8217;aquesta web.<\/li>\n<\/ul>\n<h5><strong>Descripci\u00f3 T\u00e8cnica de les Cookies Utilitzades<\/strong><\/h5>\n<p>A continuaci\u00f3 es detallen les cookies utilitzades per est assetjo web juntament amb la finalitat i durada de cadascuna d&#8217;elles:<\/p>\n<table style=\"height: 2622px;\" width=\"962\">\n<tbody>\n<tr>\n<td width=\"170\">\n<p style=\"text-align: center;\">DOMINI<\/p>\n<\/td>\n<td width=\"244\">\n<p style=\"text-align: center;\">NOMENI<\/p>\n<\/td>\n<td width=\"197\">\n<p style=\"text-align: center;\">FINALITAT<\/p>\n<\/td>\n<td width=\"102\">\n<p style=\"text-align: center;\">DURACION<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td colspan=\"4\" width=\"713\">\n<p style=\"text-align: center;\">COOKIES DE TERCERS PARA REALITZA ESTUDIS ANAL\u00cdTICS<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td width=\"170\">www.atenciondellamadas.net<\/td>\n<td width=\"244\">qtrans_front_language<\/td>\n<td width=\"197\">Cookie associada a l&#8217;\u00fas de diferents idiomes a la p\u00e0gina web.<\/td>\n<td width=\"102\">Persistent ? 1 any &#8211;<\/td>\n<\/tr>\n<tr>\n<td width=\"170\">www.atenciondellamadas.net<\/td>\n<td width=\"244\">__unam<\/td>\n<td width=\"197\">Cookie associada amb el\u00a0\u00a0 consum de Google\u00a0 Analytics Universal.<\/td>\n<td width=\"102\">6 mesos<\/td>\n<\/tr>\n<tr>\n<td width=\"170\">www.atenciondellamadas.net<\/td>\n<td width=\"244\">_gid<\/td>\n<td width=\"197\">Cookie associada amb el\u00a0\u00a0 consum de Google\u00a0 Analytics Universal.<\/td>\n<td width=\"102\">1 dia<\/td>\n<\/tr>\n<tr>\n<td width=\"170\">www.atenciondellamadas.net<\/td>\n<td width=\"244\">_ga<\/td>\n<td width=\"197\">Cookie associada amb el\u00a0\u00a0 consum de Google\u00a0 Analytics Universal.<\/td>\n<td width=\"102\">Dos anys<\/td>\n<\/tr>\n<tr>\n<td width=\"170\">&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>www.atenciondellamadas.net<\/td>\n<td width=\"244\">_gat<\/td>\n<td width=\"197\">Aquest nom de la cookie s&#8217;associa amb Google Analytics Universal, segons la documentaci\u00f3 que es \u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0utilitza per limitar la velocitat \u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0petici\u00f3 &#8211; la limitaci\u00f3 de la recollida de dades en els llocs d&#8217;alt tr\u00e0fic.\u00a0Caduca als 10 minuts.<\/td>\n<td width=\"102\">Sessi\u00f3<\/td>\n<\/tr>\n<tr>\n<td width=\"170\">www.atenciondellamadas.net<\/td>\n<td width=\"244\">JCS_INENREF<\/td>\n<td width=\"197\">Cookie utilitzada per WP_antispam Shield en els blogs per prevenir spam<\/td>\n<td width=\"102\">1 dia<\/td>\n<\/tr>\n<tr>\n<td width=\"170\">www.atenciondellamadas.net<\/td>\n<td width=\"244\">PHPSESSID<\/td>\n<td width=\"197\">Cookie associada al llenguatge de programaci\u00f3<\/td>\n<td width=\"102\">1 dia<\/td>\n<\/tr>\n<tr>\n<td width=\"170\">www.atenciondellamadas.net<\/td>\n<td width=\"244\">SJECT1803<\/td>\n<td width=\"197\">Cookie utilitzada per WP_antispam Shield en els blogs per prevenir spam<\/td>\n<td width=\"102\">1 dia<\/td>\n<\/tr>\n<tr>\n<td width=\"170\">www.atenciondellamadas.net<\/td>\n<td width=\"244\">_wpss_p_<\/td>\n<td width=\"197\">Cookie de wordpress<\/td>\n<td width=\"102\">1 dia<\/td>\n<\/tr>\n<tr>\n<td width=\"170\">www.atenciondellamadas.net<\/td>\n<td width=\"244\">_wpss_h_<\/td>\n<td width=\"197\">Cookie de wordpress<\/td>\n<td width=\"102\">1 dia<\/td>\n<\/tr>\n<tr>\n<td width=\"170\">www.atenciondellamadas.net<\/td>\n<td width=\"244\">cdp-cookies-plugin-wp<\/td>\n<td width=\"197\">Cookie associada el b\u00e0ner informatiu de cookies<\/td>\n<td width=\"102\">1 any<\/td>\n<\/tr>\n<tr>\n<td width=\"170\">www.atenciondellamadas.net<\/td>\n<td width=\"244\">ckon1803<\/td>\n<td width=\"197\">Cookie t\u00e8cnica<\/td>\n<td width=\"102\">1 dia<\/td>\n<\/tr>\n<tr>\n<td width=\"170\">www.atenciondellamadas.net<\/td>\n<td width=\"244\">d5639806c3894bb5154cbbe77ca45c28<\/td>\n<td width=\"197\">Cookie t\u00e8cnica<\/td>\n<td width=\"102\">1 dia<\/td>\n<\/tr>\n<tr>\n<td width=\"170\">www.atenciondellamadas.net<\/td>\n<td width=\"244\">JCS_INENTIM<\/td>\n<td width=\"197\">Cookie utilitzada per WP_antispam Shield en els blogs per prevenir spam<\/td>\n<td width=\"102\">1 dia<\/td>\n<\/tr>\n<tr>\n<td width=\"170\">.sharethis.com<\/td>\n<td width=\"244\">__stid<\/td>\n<td width=\"197\">La cookie __stid \u00e9s l&#8217;identificador de Share This ANEU per a la sessi\u00f3 de l&#8217;usuari.<\/td>\n<td width=\"102\">Persistent ? 1 any &#8211;<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>&nbsp;<\/p>\n<p>Recomanem a tots els usuaris que accedeixin a les pol\u00edtiques de privadesa de cada prove\u00efdor dels serveis perqu\u00e8 obtingui major informaci\u00f3:<\/p>\n<p><a href=\"http:\/\/www.google.es\/intl\/es\/policies\/privacy\/\">\u00a0http:\/\/www.google.es\/intl\/es\/policies\/privacy\/<\/a><\/p>\n<h5><strong>M\u00e9s Informaci\u00f3.<\/strong><\/h5>\n<p>Qualsevol usuari que tingui qualsevol dubte sobre aquestes tecnologies pot remetre&#8217;ns la consulta a trav\u00e9s del nostre email: <strong>info@atenciondellamadas.net<\/strong><\/p>\n<p>&nbsp;<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t<div style='text-align:center' class='yasr-auto-insert-visitor'><!--Yasr Visitor Votes Shortcode--><div id='yasr_visitor_votes_5a59c426de001' class='yasr-visitor-votes'><div class=\"yasr-custom-text-vv-before yasr-custom-text-vv-before-7616\">\u00a1Haz clic para puntuar esta entrada!<\/div><div id='yasr-vv-second-row-container-5a59c426de001'\r\n                                        class='yasr-vv-second-row-container'><div id='yasr-visitor-votes-rater-5a59c426de001'\r\n                                      class='yasr-rater-stars-vv'\r\n                                      data-rater-postid='7616'\r\n                                      data-rating='0'\r\n                                      data-rater-starsize='24'\r\n                                      data-rater-readonly='false'\r\n                                      data-rater-nonce='20af9fd16c'\r\n                                      data-issingular='false'\r\n                                    ><\/div><div class=\"yasr-vv-stats-text-container\" id=\"yasr-vv-stats-text-container-5a59c426de001\"><svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\"\r\n                                   class=\"yasr-dashicons-visitor-stats\"\r\n                                   data-postid=\"7616\"\r\n                                   id=\"yasr-stats-dashicon-5a59c426de001\">\r\n                                   <path d=\"M18 18v-16h-4v16h4zM12 18v-11h-4v11h4zM6 18v-8h-4v8h4z\"><\/path>\r\n                               <\/svg><span id=\"yasr-vv-text-container-5a59c426de001\" class=\"yasr-vv-text-container\">(Votos: <span id=\"yasr-vv-votes-number-container-5a59c426de001\">0<\/span>  Promedio: <span id=\"yasr-vv-average-container-5a59c426de001\">0<\/span>)<\/span><\/div><div id='yasr-vv-loader-5a59c426de001' class='yasr-vv-container-loader'><\/div><\/div><div id='yasr-vv-bottom-container-5a59c426de001'\r\n                              class='yasr-vv-bottom-container'\r\n                              style='display:none'><\/div><\/div><!--End Yasr Visitor Votes Shortcode--><\/div>","protected":false},"excerpt":{"rendered":"<p>Pol\u00edtica de Cookies Qu\u00e8 \u00e9s una Cookie? Una ?Cookie? \u00e9s un petit arxiu de text que un lloc web emmagatzema en el navegador de l&#8217;usuari, facilitant la navegaci\u00f3 per una p\u00e0gina web i s\u00f3n essencials per al funcionament d&#8217;internet. Les cookies s&#8217;utilitzen, per exemple, per validar els registres a la web (recordar usuari i contrasenya); [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"yasr_overall_rating":0,"yasr_post_is_review":"","yasr_auto_insert_disabled":"","yasr_review_type":"","footnotes":""},"categories":[],"class_list":["post-7616","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Pol\u00edtica de Cookies | Professionals en Atenci\u00f3 Telef\u00f2nica<\/title>\n<meta name=\"description\" content=\"Pol\u00edtica de Cookies Qu\u00e8 \u00e9s una Cookie? Una ?Cookie? \u00e9s un petit arxiu de text que un lloc web emmagatzema en el navegador de l&#039;usuari, facilitant la\" \/>\n<meta name=\"robots\" content=\"noindex, nofollow\" \/>\n<meta property=\"og:locale\" content=\"ca_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Pol\u00edtica de Cookies | Professionals en Atenci\u00f3 Telef\u00f2nica\" \/>\n<meta property=\"og:description\" content=\"Pol\u00edtica de Cookies Qu\u00e8 \u00e9s una Cookie? Una ?Cookie? \u00e9s un petit arxiu de text que un lloc web emmagatzema en el navegador de l&#039;usuari, facilitant la\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.atenciondellamadas.net\/ca\/politica-de-cookies\/\" \/>\n<meta property=\"og:site_name\" content=\"Professionals en Atenci\u00f3 Telef\u00f2nica\" \/>\n<meta property=\"article:publisher\" content=\"http:\/\/www.facebook.com\/stksoluciones\" \/>\n<meta property=\"article:modified_time\" content=\"2019-11-08T08:07:43+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@stksoluciones\" \/>\n<meta name=\"twitter:label1\" content=\"Temps estimat de lectura\" \/>\n\t<meta name=\"twitter:data1\" content=\"5 minuts\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.atenciondellamadas.net\/ca\/politica-de-cookies\/\",\"url\":\"https:\/\/www.atenciondellamadas.net\/ca\/politica-de-cookies\/\",\"name\":\"Pol\u00edtica de Cookies | Professionals en Atenci\u00f3 Telef\u00f2nica\",\"isPartOf\":{\"@id\":\"https:\/\/www.atenciondellamadas.net\/#website\"},\"datePublished\":\"2019-11-06T12:41:40+00:00\",\"dateModified\":\"2019-11-08T08:07:43+00:00\",\"description\":\"Pol\u00edtica de Cookies Qu\u00e8 \u00e9s una Cookie? 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